CAREERS

Service Desk Manager

You breathe automation

You breathe automation

You breathe automation

Overview

We are looking to recruit an Integration Platform Developer on a permanent basis in Leicester. Working within our Agile development environment, you will take a leading role in developing a standard integration solution which allows our inhouse developed Terminal Operating System (TOS) software to seamlessly integrate with 3rd party systems. The role is primarily office based at our premises in Leicester but there may be occasions where there will be a need to attend meetings on customer sites, both within the UK and internationally.

Exciting opportunity - applications now open!

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What are we looking for?

You'll hit the ground running, taking on leadership of the internal Service Desk team of 10+ (1st & 2nd Line plus dotted line to 3rd Line), as well as liaising directly with customers and internal stakeholders to ensure users are supported throughout their journey.

 

You'll provide leadership and develop, employ and implement ITIL processes as part of the Continual Service Improvement process.

What’s in it for you?

- Working within an international company

- A key role within a demanding environment

- Opportunities for career advancement & personal development

- 25 days annual leave plus UK bank holidays

- Workplace Pension

- Central UK Location

- Flexible Working Hours

About the role

Our people consistently demonstrate passion for their jobs, and take time to celebrate our collective organisation’s triumphs.

1. Submit your application

Simply click on the vacancy you wish to apply for and follow the instructions.

2. Shortlisting

Shortlisting normally takes around five working days. If you are selected after the initial assessment, you will be invited for a face-to-face interview or an interview via MS Teams.

3. The Interview Stage

We always give applicants adequate time to prepare and we strongly advise to do as much research as possible. Your interview process will be communicated ahead of time.

4. Offer Stage

If you have been successful, congratulations! Our interview stage is meticulous and by no means easy. So, if you’ve been offered a place with us, we wholeheartedly welcome you to the team and look forward to exciting times ahead.

Interested in this position?

Become a part of the TBA Group team as a Service Desk Manager.

We'd love to hear from you.

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