The implementation of a mission-critical system like a Terminal Operating System (TOS) or Warehouse Management System (WMS) is not something terminals do every year. To minimize the risk of failure, ensure that the system is up and running on-time, it is essential to have an experienced team, who knows how to handle integration, load testing, performance testing, data migration, fine-tuning system parameters, and can train the users in such a way that they know how to operate after go-live. At TBA we have a large team of skilled and experienced people who have implemented many complex systems successfully, among which 8 different Container TOS. They have the experience and toolset to ensure success and manage the process. Moreover, they come with experience in change management, ensuring alignment between operational processes and the new system(s).